Cookie Policy
This Cookie Policy explains how Jack Flanagan trading as Snapshot Education uses cookies and similar technologies when you use the Snapshot SEND profiling service.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help us provide, secure, and improve our services. We use cookies in compliance with UK GDPR and privacy regulations.
2. How We Use Cookies
Essential Cookies
These cookies are necessary for our service to function and cannot be disabled:
- Authentication and session management
- Security and fraud prevention
- Service functionality and user preferences
- Load balancing and service availability
Analytics Cookies
We use privacy-focused analytics to understand how our service is used:
- Aggregated, anonymized usage statistics
- Performance monitoring and error tracking
- Service improvement and feature development
- No individual user tracking or profiling
3. Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| snapshot_session | User authentication and session management | Session | Essential |
| snapshot_preferences | User interface preferences and settings | 1 year | Essential |
| csrf_token | Security protection against cross-site requests | Session | Essential |
| _plausible | Privacy-focused analytics (anonymized) | 7 days | Analytics |
4. Third-Party Cookies
Analytics Service
We use Plausible Analytics for website analytics:
- Privacy-focused alternative to Google Analytics
- No personal data collection or tracking
- No cross-site tracking or fingerprinting
- All data is aggregated and anonymized
- Cookies expire after 7 days
Service Providers
Our service providers may use essential cookies for:
- Cloud hosting and content delivery (Vercel)
- Database services (Supabase)
- Payment processing (Stripe)
- Email delivery (Resend)
5. Managing Cookies
Browser Settings
You can control cookies through your browser settings:
- Block all cookies (may affect service functionality)
- Delete existing cookies
- Set preferences for different cookie types
- Receive notifications when cookies are set
Service Impact
Disabling essential cookies may:
- Prevent login and account access
- Affect service functionality and performance
- Limit personalization features
- Reduce security protections
6. Educational Institution Considerations
School Network Policies
Educational institutions should:
- Review this policy against their IT security policies
- Consider whitelist exceptions for essential service cookies
- Ensure consistent cookie management across school networks
- Communicate cookie policies to staff and users
Privacy Impact Assessment
Our cookie usage has been assessed for:
- Minimal data collection and processing
- Privacy-by-design approach
- No tracking of student or pupil data
- Compliance with educational data standards
7. Updates and Changes
We may update this cookie policy to reflect changes in our service or legal requirements. Material changes will be communicated with at least 30 days' notice.
8. Contact Information
Cookie and Privacy Questions
Email: dpo@snapshoteducation.com
Response time: Within 30 days for standard inquiries
Technical Support
Email: jack@snapshoteducation.co.uk
Address: [Insert Company Registered Address]
This cookie policy is designed to comply with UK GDPR, PECR, and ICO guidelines. Educational institutions should review this policy alongside their existing IT and data protection policies. For comprehensive data protection information, please refer to our Privacy Policy and Data Processing Agreement.